Shipping policy

ORDER PROCESSING & SHIPPING

All GHSTED orders require 1-2 business days for processing before shipment. Orders placed after 10:00 AM (PST) may begin processing the following business day.

Processing and shipping timelines may be extended during collection launches, holidays, or peak demand periods. Once an order is placed, shipping addresses and shipping methods cannot be modified.

ADDRESS CHANGES & DELIVERY RESPONSIBILITY

Shipping details cannot be updated after checkout.

Once your order ships, tracking information will be sent to the email provided at checkout. Customers are responsible for monitoring their shipment once it has left our warehouse.

U.S. SHIPPING

GHSTED offers free standard ground shipping on U.S. orders over $100 within the contiguous United States.

Orders typically arrive 1-3 business days after leaving our distribution center. For orders under $100, shipping costs are calculated at checkout based on destination and package weight.

Orders shipping to Alaska, Hawaii, or Puerto Rico will automatically be upgraded to air delivery at checkout.

INTERNATIONAL SHIPPING

International shipping rates are calculated at checkout based on destination and package weight.

All international orders include customs duties, taxes, and import fees upfront, ensuring no additional charges upon delivery.

International orders ship via express air courier at no additional cost. Processing time for international orders is 4–5 business days, and shipping methods cannot be changed.

FAILED DELIVERY, RETURNS TO SENDER & ABANDONED PACKAGES

If a package cannot be delivered due to an incorrect shipping address or phone number, it will be returned to GHSTED at the customer's expense.

If delivery attempts are unsuccessful, the package may be held at the carrier's local facility for pickup. Failure to retrieve the package will result in a return to GHSTED at the customer's expense.

For international orders, refusal of delivery will result in the package being returned at the customer's expense, including shipping, duties, and taxes. These costs will be deducted from any eligible refund.

Packages held by customs for more than 30 days are considered abandoned. Abandoned packages are not eligible for refunds or exchanges.

DAMAGED OR OPENED PACKAGES

If your package arrives damaged or opened, please take clear photos before opening the contents. Any claims must be submitted directly through the carrier responsible for delivery.

Questions? Contact us at ghstedclothing@gmail.com